Shipping & Returns

Due to our other commitments & activities please allow 1 to 4 days for processing your order.

 

Freight and Insurance.

All orders are sent by tracked mail service to your nominated address, as standard parcels your items are not insured and we recommend that you should choose to insure at checkout for damage or non-delivery.

 

Items lost by post or tracked as delivered and unlocatable at your preffered address are limited to the value that freight services reimburse and will only be considered once they have completed their claims processes.

 

Large Items.

Due to the complex shapes and sizes of products, the freight charges occasionally require adjusting down or up.  

We suggest either proceeding to checkout and if the freight needs adjusting we will refund your account, or you can just email orders to [email protected] and we will email you the order total & shipping cost and secure payment options

( Paypal - Secure Credit Card - NetBank - Bank Transfer - Cheque etc.)

 

International Items.

International orders outside of Austrlaia, our shop program charges a default value for shipping which is later adjusted up or down depending on items sizes and weights you order.

International freight is by regular tracked airmail and is not insured, please let us know when checking out if you require Insurance on your purchases for damage or non-delivery.

For larger items that are not easily mailed we can offer courier freight and this is typlically how masts are shipped.

1-20of masts the freight charge is typically the same internationally so consider this and also there is the option to have masts cut in to 2 sections of 1metre long and purchase a mast joiner, brings the freight down alot as regualr mail can deliver it for you!

 

Other.

We want to make your shopping experience as easy as possible, so either complete your purchase through the website shopping cart, email us an order, or post your order (call for address) - To give us your credit card details, please phone us on 0414 564 426 after 10am

 

With over 30 years combined experience as retail professionals, we guarantee prompt service, with security and integrity assured.

 

Payment  Option  Details

Please Note - If you log in as a customer, you will be offered the shipping options at check out. - If you do not log in and use the Paypal Express Button the shipping options will show after you have entered your details on the Paypal page.

       

 Credit / Debit Cards - Just use our easy & secure online shopping cart - just enter your details online.

Cheque/Money Order etc -  please contact us for details.

 
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